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General Guidelines

Below is a range of guidelines to assist individuals and organisations working with translators and interpreters, in order to obtain best outcomes. AUSIT strongly recommends that service users thoroughly review the guidelines to prepare for their interactions with translation and interpreting professionals.

Getting it Right – Translation
Getting it Right - Interpretation
AUSIT’s Recommendations for the Translation of Official and Legal Documents
AUSIT Recommended Telephone Interpreting Protocols
Notes on the difference between “interpreters” and “bilinguals”
Information Sheet: Interpreters: an introduction
Information Sheet: Assessing the need for an interpreter
Information Sheet: Booking and briefing an interpreter
Information Sheet: Communicating via an Interpreter
Information Sheet: Debriefing with an Interpreter
The Australian government’s national Translating and Interpreting Service (TIS) has produced a short video providing tips and hints for obtaining best outcomes when working with an interpreter:
TIS’s video, “Hints and Tips for Working with Interpreters”
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